HARLEY-DAVIDSON® OF DOTHAN SERVICE DEPARTMENT
Meet Phil Bourne, our Service Department Manager.
Phil started his career turning wrenches working as an apprentice in a motorcycle shop in London. He got good enough working as an apprentice to open his own branch of the shop across town. He came to the United States in 1984 and went to work at Harley-Davidson® of Sacramento, where he worked his way up to the Service Manager position. He later relocated to War-Horse, where he continued to build his career in the Service Department as a Manager. When they were bought out, we were lucky enough to get him to come work at our dealership. He has been, and will continue to be, an integral part of our Managment team, as he strives to make it a more streamline process to get your bike in and out as easy and quick as possible.
SERVICING YOUR BIKE AT our DEALERSHIP
Phil and his team of Factory-trained Service Technicians and Master-Techs will service your motorcycle with Harley-Davidson®factory-approved methods and equipment. Whether it’s your first 1,000-mile checkup, or your 20,000-mile service, they are here to help keep your motorcycle running smooth.
CHANGing YOUR BRAKE FLUID
No matter your riding style, you still need to have your brake fluid changed every 2 years.
Many H-D motorcycles use DOT 4 brake fluid. As the fluid ages, its chemical properties deteriorate and it absorbs water. This changes the physical properties of the DOT 4 brake fluid, which can lead to brake performance issues including soft or spongy brakes. Left unchanged long enough, the brake fluid could eventually deteriorate so much that there could be a loss of either front or rear braking.
Besides changing the fluid every two years, there’s a few other instances that brake fluid (any type, not just DOT 4) should be replaced:
• After the brake line, master cylinder or caliper has been disassembled
• Whenever the brake lever or pedal seems “spongy”
• Anytime the brake system has been operated in a spongy state caused by boiling fluid, even if operation has returned to normal
If we ever find your motorcycle’s brake fluid has 3.7% or higher water content by volume, we’ll recommend changing it, even if it’s been less than two years since your last brake fluid change.
HAVE YOU CHECKED YOUR BATTERY LATELY?
The care and maintenance of your battery is very important. Here’s a few tips to ensure your motorcycle comes to life, each and every start.
1. Maintain your battery above 12.5 volts.
2. Make the battery charging harness a must have with every vehicle. The charge harness with light emitting diode (LED) indicator notifies you if your battery needs tending. This is a great investment towards maintaining your battery.
3. Make sure a Harley-Davidson approved battery tender or charger is used if you won’t be riding your bike for three weeks or more. We can help you find the right Harley-Davidson® battery tender and installation for your needs.
4. Check your owner’s manual for transport mode if your motorcycle is going to be transported by trailer for any long distance.
TYPICAL SCHEDULED MAINTENANCE INCLUDES:
- Check tire pressure
- Check chains and/or belts
- Lubricate controls and fittings
- Service air cleaner
- Adjust clutch
- Replace spark plugs
- Check brake pads and fluid
- Aim headlights
- Change primary fluid
- Change transmission fluid
- Check charging system
- Road test..... and more!
Our Dyno machine measures and analyzes torque output to calculate horsepower and supplies other insights to the Dyno operator. We use that information to tune your bike so you get optimum horsepower and maximum enjoyment.
WE ARE AN H-D EXPRESS LANE™ SERVICE CENTER
With Express Lane™ Service, you don’t need to call ahead to make an appointment. Just stop in to have selected services performed on your bike in about an hour.
Express Lane Services include:
- Tire replacement
- Brake system flush
- Brake pad replacements
- Engine oil and filter changes
- Select Genuine Motor Parts and Accessories installations
We can help you keep your Harley-Davidson® in pristine condition! If you have any questions or concerns about your motorcycle, or would like to call and schedule an appointment, feel free to call us at (334) 792-0063. One of our Service Writers, Bill Whittington (pictured on the left below) or Ben Rice (pictured on the right) will be happy to assist you.
Call, visit, or request an appointment online today. We’re here to help.